[Resolved]  Axis Bank — Fraud in loan

Address: 452001

Sir,
kind to inform you that my salary account in axis bank branch y n road indore from last two years . axis bank offering me a personal loan of amt 2 laks from last six moths. many times i receive calls, e-mails and massages . ones day i receive one call from your bank and he guys convince to me for loan . so i was booked a loan of rupees 100000 he told me your emi is 4954*24 and you receive a amount after deduction is 98283 . deduction is only p.f. is 1500 and service tax is 217 . no any other charge and interest rate is 17% reducing. I receive a sms after documentation that was is it "Thank you for choosing Axis Bank.Your loan vide application id 4439190 is sanctioned for Rs.110000 at interest rate of 17%, EMI of Rs.3174 for 48 months". I call immediately to executive, he say my work is documentation only amount and duration will decide by head office . He say you receive after deduction amount is 107362. I agree but today's 106732 amount credited in my account. so me called to bank exe so he told me your company is not listed so ROI is 20% and deduction will be increased now my EMI is 3347×48 . So why me pay 9000 extra . Who will responsible for this. I want to cansalle my loan. Which amount be created in my account you can reverse it . I no need. If my company is not listed so why you offering me . This is your fault so you will response this is my bad experience in axis bank. You are not follow your commitment . cheet and make fool to customers I am not happy. ..

Please reply me by Email or phone [protected], [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi Pushpendra,

Thanks for sharing the details, we are looking into your concerns and will get back to you shortly.

Regards,
Axis Bank
Hi Pushpendra,

We tried contacting you today at 5:11 PM, however, couldn't get through. Please confirm the branch / loan centre where the application for Personal loan was submitted for us to assist you.

Regards,
Axis Bank

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