Axis Bank — Harassment after approval of personal loan

Address:

Gurgaon, Haryana, 122015

Dear Axis Bank,

I have applied for a personal loan at your bank on 26th April, 2017. I have got a message from your bank on 29th April, 2017 and it was stated that your bank has approved my personal loan through loan application id 6398455.

your executive Mr. Sandeep Miya (Mob No: [protected]) has came to my office on 04th May, 2017 and take my signature on the loan agreement and he has also taken post dated cheque from me for this loan. He has given me a copy of this agreement and as per the signed agreement there is a rate of interest of 11 %. He has promised me that loan will be disbursed within 2-3 days.

I did not got any communication from axis bank after 04th May, 2017 and they have not disbursed my loan till today. Today When I have Contacted Mr. Sandeep regarding the loan disbursement, he is saying that I have to pay a rate of interest of 15.5 % and I have to reapply for my loan.

Today (12th May, 2017) I have visited your loan center at Vipul Squre, Sushant Lok, Gurgaon-122001 and meet Mr. Lav Soni (Assistant Manager, Personal Loan, Mob: [protected]). Mr Soni is saying that I have to pay 14% rate of interest for this loan. Mr. Soni has told me that loan has been not disbursed because Mr. Sandeep has taken my signature mistakenly on the wrong location of the document. This is a childish reason.

This is a case of harassment how can you ask more interest rate after signing the agreement document. This is a criminal offence, Please take care of this matter as early as possible.

Money is required for medical treatment if anything is happened due to your negligence, I have to take serious step against you.

Please find the attached acknowledgement form for this loan.

Thanks,
Apurba
MOB: [protected]