[Resolved]  Axis Bank — i am complaining about poor service of axis bank salt lake electronics complex branch

Address:

Axis Bank, Plot No. XI-16, Block Ep & GP. Electronics Complex, Bidhannagar, Sector V, Kolkata, West Bengal 700091, 700091

We g s software pvt ltd having a current account in your bank since 2016. We would like to inform you that on august'2019 we lost our debit card and immediately we have placed a request for new debit card, and we have been informed that within 15 days a new card will be delivered to our address. But unfortunately after repeated reminder and multiple time we filled up the forms we got our debit card on the month of january'2020.
After received a card we have informed that pin needs to be generated and for that it requires a date of birth. We have done the same and tried to generate the pin but the date of birth was showing mismatch, we complained to the branch and they asked to fulfill the form and within 24 working hours it will be resolved. Now we are very much surprised to see that 1.5 month passed and we are helpless.
We have faced so many legal issues in our books of account due to unavailability of debit card, as we had to done the payment from different account.
This is how the axis bank electronics complex branch members are providing service to their clients. I would like to share the names of the employees who have been involved to providing the service to us.
Ms. Rama sharma
Mr. Arup saha (Counter no 3)
Mr. Sanjay khanwankar (Branch manager)