Axis Bank — loan account penalties

Prashanth Balraj S

Address:

560036

We all know that axis bank is one of the best and provides great deal in business and to all customers
I know how the bank is because im seein it from past 2 years
However i never expected such bad experience that would happen from this bank
I had a car loan from axis bank where i was paying every month on time however on this month due to bank strike on friday and saturday that is 31st jan and 1st feb i couldn't deposit a cash in my bank. Whereas bank done ach on a day of holiday that is as per their against confirmation which is in case of holidays it would deduct from next working day but now they end up imposing 661 as penalty for non maintainance which is not good though after paying the emi amt in bank.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you. Please provide us with your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Feb 10, 2020

Updated by Prashanth Balraj S [protected]