Axis Bank — Mohd Tariq-A/C No-[protected]-Request for Refund of Deducted Amount

I am writing to bring to your attention an issue concerning my account with Axis Bank on 22.10.2023, an amount of Rs. 11146.96 was deducted from my account under the category of Cash transaction charges.
I have made numerous attempts, both in writing and verbally, to communicate with the bank, requesting a refund of the deducted amount. However, to my disappointment, no action has been taken thus far.
I kindly urge you to investigate this matter promptly and take the necessary steps to refund the deducted amount to my account.