Axis Bank — no status on fastag

vilas_nr

Address:

Ahmedabad, Gujarat, 380015

I have applied for the fastag through axis bank and the amount has been deducted from the saving account. The sms also says that the unique id has been generated and it is activated now, but i havent received fast tag yet.

Their site says it will be hand delivered but there is no information when and how?

What is the process to get the update and fastag and how much days it takes.

I need to travel but cant due to this.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Jan 23, 2020

Updated by vilas_nr I tried calling your helpline number, but that is of no use as there is no option to connect to the agent. Also there are only two options - 1) for Toll call 1 and 2) for e-nagarpalika in MP call 2).

after calling any o the number, ad is played but no one answers.

this is pathetic helpline and no support at all. i tried checking bluedart site to track as mentioned by u in one of the post but that is also not working.

how many days it take you to post or send the fastag.