[Resolved]  Axis Bank — regarding closing details and noc of loan account ppr[protected]

Dear sir,
As per discussion with bank personel (Mr. Rajib sarkar, manager-recoveries, # [protected]), regarding the closure of my loan account no - ppr[protected] by part payment in (2 step), he messaged me a rectified foreclosure amount of rs-125556/-.
I already have deposited the foreclosure amount rs-125556/- in (2 step) of rs-65000/-on 29-oct-2018 and rs-60556/- on 28-nov-2018 that is before the end date (That is 30-nov-2018) as mentioned in the mail by mr rajib sarkar as a foreclosure statement and send him the deposit receipt on the respective days.

I was informed that it will take a time duration of 45 days for the noc, but i did not received any document via mail or any other means even after 45 days.
So after around 60 days i again contacted mr. Rajib sarkar, manager-recoveries, regarding the closure status and noc and this time as per the telephonic discussion, i was informed that he will check with his ho regarding the closure status and noc and i will be updated by him.

But today is the 113th day but till now i have not received any document by mail or any other means regarding the closure status or noc of my lone account, but at the same time, within last 53 days i have called and tried to contacted him several times via telephone and whatsaap text messge but i am unable to get his attention or any response from him so that i am unable to understand the closure status of the loan account, about noc and cibil status.
I also have attached the received copies of money deposit slip, my account details and a snap shot of his mail here again for your reference, which i already have sent him before.

Therefore i request you to be kind enough to understand my issue and resolve the same for which i shall be highly obliged to you.

Regards,

Kanhu charan jena