Axis Bank — Regarding my Personal loan CIBIL issue

Address:	Nagpur, Maharashtra, 440001
Website:	www.consumercomplaints.in/new_complaint

Dear sir/mam,

I had availed personal loan of amt 125000 rs for the tenure of 36 month dated on july 2012 having agreement no ppr[protected] my customer id is[protected].
From july 2012 to july 2014 i had paid all emi on time but later on due to my personal reason (Medical) i was unable to pay future emi on time.
Then mrs sarika from axis bank br mumbai call me to close the loan as it impacting my cibil score & she provide the amount to close the loan which is 25000 rs. With the commitment of my cibil will not reflect negetive
As per talk with her i paid the said amount of 25000 rs in 2 part which is 20000 rs on 30 nov 2015 & remaining 5000 rs on 11 dec 2015. As well i have the closer statement of axis bank in which it shows current status closed. But even after made the payment & close the loan still loan is showing active in cibil with negative remark
Requesting you to update the same &clear my cibil record.

Thanks & regards
Rameshwar b, gaykawad
[protected]