[Resolved]  Axis Bank — Remove All Unnecessary Charges

Address: Surat, Gujarat, 395006

I am having LIC Axis Credit Card ([protected]).
I paid my Last Dues amount for the period[protected] to[protected] of Rs.6976.99 on Date[protected] by NEFT from my ICICI Saving Bank Account and due Date of this credit card was[protected], but i paid all due amount before due date.. but on[protected] it shown as transaction successful but after 6 Days it shown as transaction failure and amount Rs.6976.99 auto credited in my ICICI Saving Bank Account.. than i contact to ICICI Bank Customer Care for this transaction failure they repled me that it was a problem in VISA Network Payment Gateway.. so that transaction was failed...
I want to say that i already paid my balance dues before due date on[protected] and transaction was successful but after 6 Days it shown as failure ... than i repaid same amount on Date 19.03.2016 via Internet Banking from my ICICI Saving Bank Account, but i saw that you lived Late payment Fees and Interest Charges in my Credit Card Account.. but i want to say that i always paid total due amount before due that.. and there are not my mistake why i bear unnecessary charges. so i requesting you to remove Late payment fees of Rs.600/- and Interest Charges of Rs.937.04/-and Service Tax of Rs.222.87/- Total Amount Debited in my Credit Card Account is Rs.1759.91/-

so once again i requesting you to please remove all Charges from my LIC Axis Credit Card Account.
Please give me a favour...
for proof i also encl. Neft receipt of payment done and Mini Statement of ICICI Saving Bank Account
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Mar 31, 2016
Complaint marked as Resolved 
Acknowledgement Mail - 12232679
Axis Bank customer support has been notified about the posted complaint.
 
4 Comments

Comments

Hi Manojkumar,

Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

Regards,
Axis Bank
I am Having only thread ID .. ThreadID is 12205648..

Please solve my query.. i want refund of All Charges which are unnecessary...
Hi Manojkumar,

We have responded to your concern via service request number:[protected] on your registered email ID. Please reply on mail for any further assistance.

Regards,
Axis Bank
yet not resolve ... please give me refund o[censored]nnecessary charges ...

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