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Axis Bank — reward points not credited as promised as per the offer

I booked 3 fds on nov, 2019 and became entitled to earn 300 reward points as per the offer. I called axis customer care executive around nov 10 to check on the same and he told me sir check on nov 20, points will be credited by then. I called again to check update and was told it will get credited by dec 1, which wasn’t done. Credit it immediately without giving any excuses.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
Axis Bank Customer Care's response Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank.
Verified Support
Dec 07, 2019
Axis Bank Customer Care's response Hi, we are here to help! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Dec 17, 2019
Updated by jaspreet singh chawla Contact me on [protected]
Dec 17, 2019
Updated by jaspreet singh chawla Adding images as proof which the bank is denying only because they can

Dec 17, 2019
Updated by jaspreet singh chawla The offer was valid till Nov 30, 2019 and I booked my 3 FD’s on Nov 1, 2019. Do not launch offers which you are not willing to give, and do not take customers for granted and make a fool of them.
Dec 17, 2019
Updated by jaspreet singh chawla In the image that I added, it can be clearly seen that I received the communication on my mail on Oct 31, 2019... Hahaha, got you. You credit the points or not, this is going on social media as awareness so that you can’t fool others :) :)
Dec 23, 2019
Updated by jaspreet singh chawla update?
 
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I received axis flipkart credit card today(5/12/2019). It has the spelling mistake of my surname. On card CHIRAG S CHARGE but it should be CHIRAG S CHORGE.
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