Axis Bank — Waiver of charges applied on my credit card customer id[protected]

Address: Axis bank credit card department

I have axis bank credit card of last digit4645. I missed payment of 126 rupees on my credit card in which axis bank charges me 590 for late fees again 690 debot interest again 590 overlimit on 2 november 2023. After that on 13 november again 590 for overlimit charges. I complain to customer care but they told me they can't reveres my charges. I useing my credit card from 11 month till now and never ask for reversal but this time for only 126 rupees they charges me 2000+ apprx rupees in my credit card. There sernior team is not contact me. They told me if i pay full amount of my card then reverse the whole charges. Now i pay full amount of my credit card limit but now they told no reversal offer on my credit card. Kindly reveres my charges.