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Bajaj Finserv Complaints & Reviews

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S
Singh3274
from Mumbai, Maharashtra
Nov 24, 2019
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Address: 560090

I have buyed phone from flipkart it was provided by e com in emi using bajaj emi card there has been 1 more emi automatically started without my information that is ecom cpp telebinding.
That is not activated by me i want to cancel it before emi cuts from by bank account
Please do needfull.
Email id registed wid this account is = [protected]@gmail.com
Mob no. Is = [protected]
+1 photos
Aug 5, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

This communication is with reference to our discussion on 2/12/2019 for your membership AC3134004.

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
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    srini_1981
    Nov 23, 2019
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    Took a tv loan in 2014 and it got completed 8 months, until this is fine.in 2019, october, 2019 they deducted rs. 117 without my authorization for the emi card which i never asked to create or neither opted.

    Other biggest torture and harassment is getting 10 calls and messages from the company even though explained i do not need any services from this company, this is becoming like a big issue on daily basis when you are in important meetings and work, this has slowly away the peace of mind.

    After researching, found that we can write to [protected]@bajajfinserv.in, sometimes this forum is protecting the emails ids so here is the on wecare @ bajajfinserv.in, let see whether this email id will be shown in this forum.

    After registering complaints on these two issues, we get a call and email immediately by telling they will resolve the issue in 4-5 working days but this is just a eye wash and my issues still didnt get resolved.

    They are the biggest harassers and torturous people in the world in the names of finance, real bad thing for the sake of taking loan unknowingly once, we have become unnecessary victims to these buggers, i wanted to write the email in bad and foul language for the torture i am going through past 14 months but dont know whether that is going to help, i am really helpless how to end this problem, even my number is registered in national do not disturb.

    Lets bang these buggers with above email mentioned email id, i dont see anything else how to get out of these frustrations. After reading all of the complaints from bajaj finance, understood there are many victims like me who are suffering with this fraudulent company.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      bisjitmon503721
      from Kolkata, West Bengal
      Nov 23, 2019
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      Address: Sarsuna, Kolkata, West Bengal, 700061

      I had approached bajaj finserv for a bajaj flexi term loan, and i was briefed regarding the process of loan sanction and related processing fee 1% while being briefed from paisabazar executive as well as bajaj sales person. I agreed and started providing all required documents.
      However after loan sanction and disbursement, from the many emails received from bajaj yesterday i found surprisingly that there is a credit vidya report fee of 4999 + 7, 139 as a processing fee + 4, 999 as a flexi fee, so total 17, 147 that has been deducted from my loan account and the deducted remaining loan has been credited to my salary account.
      It says clearly that customer consent is required for this product. Also it is clear that this product is not mandatory to get a flexi loan from bajaj.
      According to the rbi rules, a service/product cannot be "pushed" alongside another consented financial product, without proper knowledge of the product being transferred to the client before obtaining client consent. I strictly condemn the way this credit vidya has been pushed to me silently along with my loan application.

      I was never been briefed about this product/service. This is a third party partnered service that has been forced upon me silently.

      Kindly resolve this issue at the earliest and refund my 4999 that you have deducted in lieu of this unwanted service/product. The entire process of loan application and disbursement was very pleasant but the force pushing of this credit vidya has made the experience a bitter one.
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      Bajaj Finserv customer support has been notified about the posted complaint.
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        megha_pn
        Nov 21, 2019
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        Hi team, i don’t have any open loans or emi with bajaj. If i remember correctly i had a loan 5 years before. But an ecs debit suddenly started recently ie nov 19, 2019 for rs.117 from my citibank account and the reference number i got from the bank is [protected]. Please revert the money back.
        This appears to be a fraud to me as i don’t authorize for any ecs debit from my bank account to bajaj consumer service.

        Thanks
        Megha p narayanan
        Bajaj Finserv customer support has been notified about the posted complaint.
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          kanchanarajendran rajendran
          from Mumbai, Maharashtra
          Nov 20, 2019
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          Consumer complaints logo
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          Kanchana.[protected]@gmail.com
          Submit a Complaint,
          Respectfull sir,

          I have taken a consumer durable loan from Bajaj Fin Serv Lending loan account no. 4140cd83777917 in 2014 and I closed the loan 9/4 /2015.
          And now i got a call in this month of november 2015 from Bajaj Fin Serv Lending collection Agency, I was surprise when she demanded 1430 rs payment of installments after six month .When i checked with Bajaj over due balance their was no over due. Please check my details and return my noc please
          Thankfully
          Bajaj Finserv customer support has been notified about the posted complaint.
          My bike number AP 39 CB 6914 3month completed number plate not found on RTO office please check my number plate details
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            praveenbalan77
            Nov 20, 2019
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            Address: Chennai, Tamil Nadu, 600061

            Hi,
            The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.
            Note: i am currently living in Australia and no loans or any service i am using from any indian finance organisations.

            Transaction details: ECS DEBIT PAID Paid to BAJAJ C4030CD2369:1000009:TECH PROCESS Refno:4030CD2369 -KEB Hana Bank
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Vinayak Gandalwar
              Nov 20, 2019
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              Address: Pune, Maharashtra

              Hi,

              Today, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

              I am shocked to see this, please reverse and credit it back to my bank account.

              Please let me know why and by whose authorization have you debited this amount.

              I have nothing pending with bajaj finserv. I don't have any loans with you.

              I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

              Transaction detail is shared below:
              Transaction date: 18th november 2019
              Transaction amount: 117 rupees
              Transaction type: debited
              Transaction description: intercity ecs. Paid nach:paid to tpcf bajaj finance:4110117:billjunction payment refno:[protected] - icici bank limited

              Waiting your earliest and positive response.

              Thanks & regards,
              Vinayak gandalwar
              Bajaj Finserv customer support has been notified about the posted complaint.
              Iam s.krishnarao mobile no [protected] I have paid all my emi even though they r cutting money as Bajaj txn failed 295 so kindly request u to resolve my prblm as soon as possible

              unauthorized debit of 117 rupees from my citibank saving account - Comment #3589168 - Image #0
              I received message from BAJAJ finance ltd in my mobile, your bank account will be charged with an EMI card fee of Rs 449.
              How they can charged without my permission. i have not apply any card. i have not received any card
              This company ask processing fee then get then insurance fee and last 1st emi then they not give me loan ammount I lost 8200 rupees

              unauthorized debit of 117 rupees from my citibank saving account - Comment #3589773 - Image #0
              unauthorized debit of 117 rupees from my citibank saving account - Comment #3589773 - Image #1
              unauthorized debit of 117 rupees from my citibank saving account - Comment #3589773 - Image #2
              My customer id:39195128. I have bought SONY smart led t. V. Ua43X7002G on emi from bajaj finance on 11-08-19. Now i want to cancel the extended warranty of cpp asset care policy.

              My asset care policy number is 400BEWEY231729 my emi will start from 02-09-19 so do it fast. Please cancel cpp asset care policy
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                Santoshkumar R
                from Bengaluru, Karnataka
                Nov 20, 2019
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                Address: 7/123, Oddakal palayam road, Sulthanpet, Coimbatore, Tamil Nadu, 641669

                Hi,
                I have foreclosed my loan in bajaj finserv on 30th october and still they deduced money from account.
                I have already sent transaction details of the deduced amount and statement proof etc. To bajaj finseriv still my amount is not refunded and customer support team is not proving solution. The amount has been deduced on 30th october and still i didn't money.
                Please take a necessary action on my issue and refund my amount

                Card no: [protected]

                Transaction details reference message:

                Amount of rs.2414.26 received towards transaction no. Ric[protected] on 30/10/2019.

                Thanks
                Santosh kumar r
                Bajaj Finserv customer support has been notified about the posted complaint.
                I have mailed cust care but not getting response. Emi of rs 2234 deducted twice this month. Have sent them screenshot as well. Check with reg email [protected]@yahoo.com, name Saptaswa Basu. Please refund the amount asap
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                  mrpanchal64
                  from Vadodara, Gujarat
                  Nov 19, 2019
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                  Address: Vadodara, Gujarat, 390020

                  An amount of rs. 117 is deducted through ecs from my savings account of icici bank without any information. I don't have any outstanding amount with this company. Although i don't taken any loan from bajaj finance. I don't know the reason for the deduction, i totally don't understand why they apply these kind of charges which are totally irrelevant.

                  Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com/[protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    M
                    mchavanr
                    Nov 19, 2019
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                    Address: TUPE PATIL ROAD,HADAPSAR., , NEAR AMANORA TOWNCENTER MALL, Pune, Maharashtra, 411028

                    I saw that the below transaction happened on 19-nov-2019 from bajaj finserv. All my ecs related transfers was already closed in the past. After 2-3 years the below transaction has happened for rs 117. I will be asking the citi bank to immediately stop the ecs debit payment.

                    19/11/2019 ecs debit paid paid to bajaj c4020cd2015:1000009:tech process refno:4020cd2015 - keb hana bank 117.00
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Sushil ,,sushil
                      from Ernakulam, Kerala
                      Nov 18, 2019
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                      Resolved

                      product not received

                      Address: Thrissur, Kerala, 680005

                      Sir,

                      As per the follwoing details i have purchased using my EMI card, but not yet received the item .Details are as shown below.MY EMi card limit also has been deducted after the purchase.

                      transaction reference number for th eloan is[protected]

                      Kindly help me to either get the product at the earliest or revers the amount to my EMI card so that i can purchase again

                      my details...
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                      sruthiashok
                      from Ernakulam, Kerala
                      Nov 18, 2019
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                      Address: Thiruvananthapuram, Kerala, 695587

                      I am getting company calls more than 7 in a day and it is very uncomfortable and annoying it is very irritating to hear calls from you in our business working times so please don't call us.
                      Please stop calling to my no. I no longer wish service from bajaj finserve.
                      Also since my loans are already closed, please delete my portal details and close my account.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        mervin fernandes
                        from Pune, Maharashtra
                        Nov 17, 2019
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                        Address: 403517

                        A month ago, i saw a post on facebook which promised zero extra cost atm withdrawals on the bajaj finserv rbl credit card. This got me interested as none of my credit offer zero extra cost atm withdrawals. So i went ahead and shared my details to record my interest.
                        A call followed in a day or 2 where i specifically asked the executive, if i withdraw a certain amount from an atm, will there be extra charges once the bill is generated. The answer was there are no additional charges, if case i withdraw rs 2000, i will be billed rs. 2000.in case the amount is paid by the due date there are no additional costs.
                        Really interesting, i went ahead and applied for the card. A card with last 4 digits 1786 delivered on 4 november 2019. As i was away i could check the card only after a week.
                        Here comes the shocking part, i called the bajaj-rbl helpline to check on the billing cycle and other details. During this call, i sought a clarification on the 0 extra cost atm withdrawals, to my shock, i was advised on call on 10 november 2019, there is a processing fee applicable to atm withdrawals. I requested the card be cancelled as it did not make sense to hold a credit card with annual fees when i already hold multiple credit cards with 0 annual charges.
                        The representative took my request and advised, the retention team will contact me.
                        Till date, no one has contacted me. I have received sms’ advising i was not reachable. This is indeed a fraud as bajaj-rbl contacted me via phone so many times. Secondly, the sms’ have delivered. This is nothing but a fraud as they wanted to delay the mater so that i am billed and i end up paying for not using the card.in fact, i have been billed on 14 november 2019 a fraud committed by bajaj-rbl.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Me to having a bajaj finserve rbl super card, since the day i got this card this the problem began. I was scammed Rs 25000, which iam paying now with no other option. Each and every day i get a call to pay the EMI amount even during this pandemic period when the entire world is in crisis with no proper economy these people want there emi to be paid, could not say whether its the bank customer care executives call or fraudsters call.
                        RBI has issued a moratorium for the EMI's and doesn't this apply for RBL bank, is this some super natural bank out of this world.
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                          imai1922
                          from Mumbai, Maharashtra
                          Nov 16, 2019
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                          Address: NO 5 12TH STREET DHANALAKSHMI, Chennai, Tamil Nadu, 600095

                          I have taken personal loan from bajaj. Out of 36emi's i have paid 30... This month i cant paid my emi on time because of some medical issue... I said i pay after two weeks eventhough i have to pay 500 late payment charge they are continuously harrasing just for 4367rupees that is one month emi... So please please anyone help me to file a complaint against them...
                          Mob:[protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            ShibuK
                            from Agra, Uttar Pradesh
                            Nov 16, 2019
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                            Address: New Delhi, Delhi, 110092

                            I have applied for a personal loan with bajaj finserve and they asked to tansfer rs 10.00 to verify the account, however the transaction got declined and my account has been debited twice.
                            1. Rs 25, 999.00
                            2. Rs 20, 000.00

                            As per my bank the amount has been credited to paytm mobile solutions pvt ltd

                            Please check the details urgently and do the need fullfor refund of these amounts
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Sanudebdas
                              from Mumbai, Maharashtra
                              Nov 15, 2019
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                              Address: Ghurni Kaibartya Para Lane, Nadia, West Bengal, 741103

                              An amount of rs. 117 is deducted through ecs from my savings account o[censored]co bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card.

                              Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

                              Uco bank a/c no *8735 has been debited by rs 117.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                PradeepKumar07
                                from Delhi, Delhi
                                Nov 13, 2019
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                                Address: 560061

                                Hello team,

                                I want to cancel my cpp extended warranty for canon product.
                                Cpp membership acc no - your cpp asset care with lan 404ctbfk539142; has been issued with cpp membership no. Ac3105487.

                                My loan emi will start from[protected]
                                Please cancel the membership as soon possible. I don't want this plan.
                                Registered mobile number - [protected]

                                Thank you
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Customer,

                                This communication is with reference to our discussion on 26/11/2019 for your membership Ac3105487.

                                We hope that your query related to CPP has been successfully resolved.

                                Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                Assuring you of our best services at all times.

                                Regards,
                                CPP Team
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                                  sreetama1993
                                  from Mumbai, Maharashtra
                                  Nov 10, 2019
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                                  Address: 262,2 MNK rd. Safi telecom,Alambazar, Kolkata, West Bengal, 700035

                                  Hi

                                  I have marked a mail to bajaj finserv in regards to cancel an order just after placing and without speaking to me the order has been confirmed and the emi amount has been locked under my bajaj finserv emi card. Kindly help me in resolving this. I want the order to be cancelled. Order id :[protected]. Please help me to cancel the order
                                  +1 photos
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  I am getting calls continuously from Bajaj finserv daily for asking me to take loan. Please stop this.
                                  Bajaj elite cars pament done card not comming
                                  ram@2511's reply, Oct 19, 2019
                                  bajaj elite card amt 4999 paid not comming castmar care not respand
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                                    Sadique Qureshi
                                    from Mumbai, Maharashtra
                                    Nov 10, 2019
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                                    Address: Mumbai City, Maharashtra, 400008

                                    Ny bajaj finserv emi card was blocked last month without giving any reason or notification i was randomly checking my loan details and got to knowledge that my card is been blocked due to some in line credit policy which i was unaware of... I immediately called the customer service they was not having a proper response for why the card is blocked they kept transferring my call to there senior executive but every one was having a different reason. Finally on person said its because of low cibil score. I immediately got my cibil report through the official website and it was 767 more than what was required 750. I request bajaj finserv to unblock my card asap
                                    +1 photos
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    I am an ex employee of bajaj finserv, i don't have salary slip or any other information about my employee provident fund, i want to know my employee provident fund number nd my UAN number. Now i am working in another company i need UAN number and employee provident fund number to continue that old employee provident fund So please help me...
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                                      V Subburaj
                                      from Kayankulam, Kerala
                                      Nov 9, 2019
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                                      Address: Thilagar Nagar, Sivaganga, Tamil Nadu, 630002

                                      Dear Sir/Madam

                                      1. It is to inform you that all loan account held with Bajaj Finserv are closed on 05 Nov19 AC No 516DPFEW826018 and 516OCDEG242929.

                                      2. But AC No 516DFSEW826855 POLICY NO IM3330519 is not proper way to start your self and debiting customer account is Offence. Now as customer requesting you to CLOSE AND REFUND THE AMOUNT RS 1924/- to my account.

                                      3. Purchasing New Mobile already company has given one year Warrant period. Than why I need this POLICY. I am already request letter also given to your office

                                      4. As I have already raised my request through my mobile Request No SR22941936, SR23010517, SR23058110, SR23067828, SR23067827 all are opened and Complete without any replay is Good WAY.

                                      5. In view of the above, May i request AC NO 516DFSEW826855 POLICY NO IM3330519 AND REFUND THE AMOUNT RS 1924/- with interest with immediate effect. If else LASTLY the CASE will Taken Up with Consumer COURT by ME.

                                      Thanking You

                                      V SUBBURAJ
                                      [protected]

                                      Documents attached for your reference
                                      --
                                      ?With regards
                                      V.Subburaj | Admin Incharge | Adminstration
                                      +2 photos
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Nov 09, 2019
                                      Updated by V Subburaj
                                      Bajaj Finserv — cancellation of ac no 516dfsew826855 policy no im3330519 and refund the amount rs 1924/-

                                      1 Review
                                      Thilagar Nagar, Karaikudi, Tamil Nadu, India
                                      V Subburaj on Nov 9, 2019
                                      Mark as Resolved

                                      Dear Sir/Madam

                                      1. It is to inform you that all loan account held with Bajaj Finserv are closed on 05 Nov19 AC No 516DPFEW826018 and 516OCDEG242929.

                                      2. But AC No 516DFSEW826855 POLICY NO IM3330519 is not proper way to start your self and debiting customer account is Offence. Now as customer requesting you to CLOSE AND REFUND THE AMOUNT RS 1924/- to my account.

                                      3. Purchasing New Mobile already company has given one year Warrant period. Than why I need this POLICY. I am already request letter also given to your office

                                      4. As I have already raised my request through my mobile Request No SR22941936, SR23010517, SR23058110, SR23067828, SR23067827 all are opened and Complete without any replay is Good WAY.

                                      5. In view of the above, May i request AC NO 516DFSEW826855 POLICY NO IM3330519 AND REFUND THE AMOUNT RS 1924/- with interest with immediate effect. If else LASTLY the CASE will Taken Up with Consumer COURT by ME.

                                      Thanking You

                                      V SUBBURAJ
                                      [protected]

                                      Documents attached for your reference
                                      --
                                      ?With regards
                                      V.Subburaj | Admin Incharge | Adminstration

                                      cancellation of ac no 516dfsew826855 policy no im3330519 and refund the amount rs 1924/-
                                      cancellation of ac no 516dfsew826855 policy no im3330519 and refund the amount rs 1924/-

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