Bajaj Finserv Complaints & Reviews

I had taken one product on emi from bajaj finance service 5-6 years back and paid all the emi's 5-6 years back. During the emi period i had given authority for them to take the every month instalment from my bank account. After 5 years suddenly took 4999 rs from my account without any notice. When i went to the office they asked me to call customer care... And customer care asked me to email almost one month is done and i sent multiple emails and calls.. There is no proper answer from them.

Request you to pls de-activate my card that was given to me as free & now you have deducted rs. 117/- from my bank account without informing me & not taking my permission before deducting.
This is unfair practice.

I could see this deduction every year, so please refund the amount.

Pls de-activate and refund rs. 117/- back into my account.

Thanks
Sriram

My loan application number:[protected], hello, this is manish from noida. I've applied for a personal loan in bajaj finance ltd 3 days before for 20 lakhs, i was told that only processing fees of 0.5% will be deducted while disbursing the loan but they added a product called credit vidya without my notice which costs 4999 rupees which is no use for me and flexi fee charges which costs 4999 rs and i got only 1, 983122 rs. I found that amount of inr 4999 has been deducted in the name of "credit vidhya". When i asked about it they sent me an email statement with credit vidhya report. It is just an advice to take loan and to determine how your cibil points will be rated. I don't need such study reports as i knew it already and there is no use of such reports. This seems to be hidden charges without informing the customer. I asked for the amount to be refunded in my account. The customer care person said he will take up this issue and arrange for refund. But again i got the same report in the name "financial fitness report". I really don't need such useless reports for my rs.4999. Therefore it seems bajaj finance is looting customers money by these hidden charges. Atleast this should have been informed earlier, if it is informed i would have not taken loan from bajaj finance. Now i've to cancel this loan because of their poor actions. If they charge some amount for closure then i've to go to consumer court as no choice left for me. For other friends those who are planning to take personal loan, please take it from reputed banks (Transparent charges) instead of these financial looters... I'm expecting a reply or response from bajaj finance. I'll update in this forum until my issue gets resolved.

I have forclosed my last loan with amount 5083 rs i have proof that my transaction was successful still they do not confirm my payment and daily do mentally harassment that pay your loan amount. I have attached proof of paytm successful message,

I have also bank statement payment receipt, mail of bill desk and paytm customer chat still they don't confirm payment and calls me 3 times daily.

Bajaj finserv debited 118rs on 15th october 19 from my account in the name of bajajfin_mndtvrfchgs_sept 19. Request to refund the amount because the amount they charged also not applicable. Please register my complaint and help to resolve it asap.

My account no, [protected] axis bank
Mg road branch

(Account no. Nanda kumar kv ([protected]) amountrs118.00 transaction typedr

Transaction date15 oct '19transaction descriptionbajajfin_mndtvrfchgs_sep19

Hello sir/mam
This is Amardeep.I am bajaj finserv customer from a long time.I have taken personal loan also in January 2019, and I am paying my all installments on time or before time.I never got late in paying my installments.Today I got a call from bajaj finserv executive from number
[protected] and asked me to renew the insurance but I denied about that then I cut the call after a routine conversation I said I don't need any insurance I don't want it. Then he called again with the number[protected] and said you changed your address then I said again I don't want any policy and I was sleeping don't call me again and again you are disturbing me then he said" tere ki main batata hu loan kaise leta hai tere ki toh insurance karana hi padega" then I said ki you harassing me like calling again and again and forcing me to take the insurance then I cut the call.Then again he called me from another number[protected] then he said"tere ki toh main dikhata hu Teri gaand Marta hu abhi saale tujhe batata hu loan kaise Lete hai" .He abused me and threatened me to ruined my record, is this the way an executive will talk to a customer if I don't want anything how can they force us It's completely blackmailing and may be he will harm me somewhere.I am complaining you to take some action against this. If there is something wrong I get from this in future then I will go in court. This is not good to call people and threatened them to buy your product .I want some strict action against it. I am attaching the screenshot of call timing with this mail.
My name is Amardeep.

They charged me unnecessarily for rs.3152/- in this month and recently rs.6625/- though i complained about the same but no one is responded until now.

It seems to be they are trying to rob customers with this company charges and creating mental disturbances.

It's purely cheating of customers they don't have any business ethics.

One of the employee called me and told that your loan is revoked when i purchased in 2018 and they deducted the first month amount after that they closed my loan account and again to they revoked the same as 6625 after 1 year and they agreed it as some technical error but the amount actually to be paid is 5210 for that they charged me 8397 and again now they raised another loan with out any purchase. Bajaj is number one financial institute to cheat the customer.

I was issued a policy through telephony which call was from bajaj conservative and i was assured that will be provided with the details and documents of the policy provided to me and so that i can review the same formally. And i was told this is a group insurance policy of hdfc and the same is provided by bajaj conservative to its customers.
I didn't got any mail or communication from the company regarding details and documents and the only message i received to maintain sufficient balance.
I was told all the conversation is recorded in the company future purpose. I have mailed the concerned to the company but the same is not being resolved and my amount is bring deducted on monthly basis.
Neither i received any policy or details through mail or post, which was assured to me while providing the policy.

Please look into the business policies and don't fool the customers.

Sir,
I am a customer of bajajfinserv from april 2019. On 4 oct 2019 a additional amount of rs 2917 deducted from my sbi account then i saw bajaj wallet in which two loan account were showing one is 50k rs which was took by me in april 2019 but second one is 14k which was not took by me. I never took this loan and i never shared otp and personal detail with any one and according to bajaj policy 15km is range in whivh customer can be financed and photo capture is necessary but without all these thing how it's possible.

It's a complete fault of bajajfinserv company.

I request you to give my money back and remove the loan of rs 14000rs.

Regards

Ashok agarwal
Registered mo. No. : [protected]

Hello bajaj finserv,

I am receiving voice calls at odd hours from bajaj finserv from different location for asking loan requirement. I am not interested to take any loan and several times i have requested that please do not call or sms me. These type of activity of disturbing will spoil you company name as forgot about people taking load or getting connected with you.

Kindly take necessary action for stop calling me or shall explore the legal proceeding.

Please note this number for your action : +91- [protected]

Hello bajaj finserv,

I am receiving voice calls at odd hours from bajaj finserv from different location for asking loan requirement. I am not interested to take any loan and several times i have requested that please do not call or sms me. These type of activity of disturbing will spoil you company name as forgot about people taking load or getting connected with you.

Kindly take necessary action for stop calling me or shall explore the legal proceeding.

Please note this number for your action : +[protected]

I get lot of calls from bajaj finserv daily even after i report them to stop calls in automated call but still i get calls repeatedly. I really get irritated from this calls and i don't want any calls from bajaj finserv. They won't bother about my privacy they will be calling me up from different numbers so if i block a old no. They will be calling from both land - lane and portable phones please look into my issue i really need you help in resolving this.

Dear sir/madam

Respected sir vehicle no ka14ep0007 customer name:rajesh. R loan agreement no. L2ashi05032551 two wheeler adc ktm duke 390 few months back my vehical has been sceezed by mr. Gowtham last month i cleared my balance amount but my vehical hand overed me and it's not looking before it looks the bike has been changed they gaved to use some on as i attached the pictures and they are using my bike when i was handoverd him odo is 26.000 but now it showing 31.000 something bajaj manager mr sunil is telling me to it's not my responsibility i have everything means records documents against finance please make it clear as soon as possible otherwise i will give the police complent against the bajaj finance and i will submit everything [protected]@bflaf.com i will send you the images by mail

I have been misguided by customer care dept of bajaj finance personal loan section. As they informed me for 2, 70, 000 interest rate 10.05%, i need to pay 9720/-rupees but when i got confirmation sms and mail it's shown as 16% interest rate amount to 11316 per month which i got trapped after accepting terms and conditions. So i request to help out to stop the proceedings of sanctioning as it is ckearly proved as cheating customers and i want to put this as serious issue that none of the customer care numbers are not working as i tried from morning to evening all the day.

My self md nishat alam, i have got rs. 60, 000 (Sixty thousand) personal loan from bajaj finserve, my agreement no 405psted438496, his person committed me rate of interest is 19.6 percent and now i check that the rate of interest is 30.01 percent. They charged me rs 2647/- emi for 36 months.

And in app showing rate of interest is 19.6 percent and in calculation, it is 30.01 percent, is it legal to commit 19.6 percent roi and charge 30.01 percent roi.

Respected sir,

My name is bollam madhusudhana
I have account in sbi.ac no:- [protected]
My mobile no.:- [protected]
Sir, last 8 month cantinue monthly 2 and 3 times my sbi account in debit
295 rs. Please stop this.
Pls tell me why 295 rs. Have been debited in investment intermedi
Kindly refund the money. And block it immediately

Thanks regard
Bollam madhusudhana

Hi my name is santhosh, we have recieved message from r-shield bundled insurance on your bajaj finservrbl bank supercard. This is bundle of three policies. Basis your consent 720/- will be debit from your bijaj finserve rbl supercard with in 2 working days. So finally i'dont want any insurance policy. Please cancel it. I need quick response. Without permission how to activate the insurence for customer.

Respected sir
Mera naam anita tiwari hai me ek agency oner hu mere agency ka naam shreekrishna global service hai sir me 3 year se bajaj fainece ke ley collection ka kaam kar rahi thi par sir last 3 month se bajaj ke jdcm mehul patel naitonal had harsh ahuja aur busntious had yogesh kanojiw ne mujhe allocation isley nhi dea keuki sir bajaj me collection ke naam pe sosan ho raha hai mene complain kea tha harsh ahuja mehul patel ko ki rcm afzal khan ne cm ka payment leke jama nhi kea tha aur sir meri agency chalu rakhne ke ley ye log mere se payment mang rahe the ki 82500 do to hi thumari agency ko ham kaam denge nhi to nhi denge sir mene payment nhi dea to mujhe kaam nhi dea gaya mene sanjiv bajaj aur rajiv bajaj ko bhi tweet karke sab highlight kea hai par un logo ka mujhe koi reply nhi aya hai sir bajaj me cm ke sath gali se baat hoti hai waha rbi ka koi rule flop nhi hota hai waha jdcm naitonal had ye log khule aam gundagardi karte hai sir agar koi complian karta hai to action uske uper lete hai me in logo se mail pe reward mang chuki aur kitna call ki msg ki par koi response nhi hai ki mene jo complete kea tha uska kea hua aur mujhe allocation keu nhi de rahe hai sir bajaj company me jabardasti agency aur dca se target pura karne ke ley cm ka payment karwaya jata hai jo ki cm ko malum bhi nhi hota hai jdcm mehul patel naitonal had harsh ahuja busntious had yogesh kanojiw apne post ka galat fayda utha rahe hai agar koi mera sath sahi ke ley dena bhi chahe to ye log use bhi dhamki de rahe hai ki kaam se nikal denge mene complain kea to mere agency ko kaam dena band kar dey yaha tak ki mera jun month ka 35000 ka payment bhi nhi dey hai sir request hai ki mere is compalint par action le keuki cm bhi bajaj me complain karte hai to ye log sunte nhi hai waha complinec team hai jo national had aur busntious had ke isare pe kaam karti hai 3 month ho gaya abhi tak mere cesh me koi compliance ka employee samne nhi aya hai ki mujhe call ya msg kare sir ye mera no hai [protected]

I have given an ecs instruction for a loan of mobile phone and i have paid all of the instalment some was dues i have paid by the hand to their employee as cash but they didn’t given me any receipt of my paid amount now i have deposited some amount to my bank account and i have seen that they have deducted the amount of rs. 295/- twenty times and rs. 350/- several times and the loan was taken between 2017 -18 after try to contact them no-body is caring about the issues not even picking up the phone, i have tried to call in [protected] but no response has come.
My bajaj finserv card no: [protected].
Please help i am at the age of 62 and no body is behind to me to resolve my issues. I want my money back what they have deducted in unethical manner from my account due to this reason one of my chaque has not cleared i am in great problem please help i will be always thankful for your sincere cooperation.

I have closed my home loan by paying total loan amount on 25th aug 2019. Still they deducted my emi on 2nd sept 2019 saying the amount will get refunded by 15th of the month.

Today its 9th of oct and still i have not received my refund. I have raised the issue and dropped number of emails stating my concern but not getting satisfactory answer. I want my refund back and along with interest on the emi for delayed period.

Whenever i am raising a service request they are closing it immediately saying we will get back to you in next 2 days. Mentioning some of the srs here - sr20851225, sr21474266, sr21539870, sr21540474