Bajaj Finserv Complaints & Reviews

Customer executive Soni Yele • soni.[protected]@bizsupportc.com called me and I applied for bajaj elite card on 18-5-19.Rs.5000 was deducted from my account but I have neither received my elite 4999 card nor have I received any gift vouchers as promised.I even mailed her several times but there was no reply.Please help.
I am getting the same answer over & over again like a robot but the problem is not getting solved.

My loan no 414remei994754 is due on 02/06/19 from my sbt a/c, but it is not deducted and i have paid the amount on 07/06/19. Is next month will deducted from my account. Their is no message or email to me about payment. I have sufficiet balance inmy account . Then why not deducted. Customer care no is always busy.their is no way to contact u by phone. Please give information as soon as possible

I have purchased a Vivo V15 mobile phone through Bajaj Fin service.Now they have charged CPP Telebining without my permission .I have requested them may a times to remove the same .But now they are saying that 15 days cooling off period is over and therefore it cannot be surrendered.
I request you to cancel it as soon as possible as I have not bought it and I have also not signed any policy document to buy this CCP.It is a fraudulent Practise and you cannot forcibly give this to me.

Thanking you.

Yours sincerely

Mohini Tanwar
Loan no. 5V0DPFED441444
Bajaj fin service Solan Himachal Pradesh

Product: LIFE INSURANCE PHONEBINDING
Loan Account Number: 404LIPEI379229

Without giving me proper information regarding policy and without taking my permission these bajaj peoples activated Life Insurance Phone Binding Policy in my Bajaj finserv account and on 6th June 2019 Rs. 1089/- deducted from my Bank account For this Policy.

I even don't have documents and information regarding the above mentioned policy. Which means I dont know for which purpose they are deducting amount from my Bank Account.

I think this is the regular cheating behaviour of these Bajaj Peoples and even thre is no any direct number to contact to executive to sort out the issue. All ther Toll Free IVR Numbers gives automated answers.

I sent them mail several times on "[protected]@bajajfinserv.in" mail From May 20 2019 and they have never taken this matter seriously.
They told me solve the matter in within 5 days but after that no reply from them.I have all the mail proofs.

I also submitted written complaint and they unnecesarily rejected my application. Saying that re submit written complaint.

I Am very much disappointed with this foolish behaviour & service from these Scrap Bajaj Peoples and I am going to take serious action these peoples if the problem is not sorted out ASAP.

Because similar type of cases happening with other peoples also. That means they are doing intentionally.

My TV is facing technical issue and it is out of manufacturer warranty and I have taken extended warranty from Bajaj finserv so kindly help us to get my TV repaired as per policy..
TV MODEL : PANASONIC TH-55DX650D 4K Smart
TV purchase date :[protected]
Issue : Screen went blank and circular patches on screen
Customer Name : Rahul Kumarnaik
showroom : Harsha Electronics Belagavi

45 din pahle li thi na to ab tak no. Plate aaye h ab iski battery m problem h 3 din pahle show room m aaya tha jab usne kaha tha ki charge karke de denge ab battery बिल्कुल nahi चलतीं jab kaha to kahte h ki battery ke show room जाओ vaha se chenge होगी yaha se nahi होगी 7 se 10 din laveneg vaha pe ab batao aap battery August 2019 ki h aaap jald se जल्द solve करो

In this month april 2018 to 2019 bajaj finanace debited 295 rupees any time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi
Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.

Dear sir i don't buy any product from bajaj finance . one person is use my account before 1 or 2 year for giving some product.but that person can not give any product. from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem

Dear sir i don't buy any product from bajaj finance .from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem

Dear sir,
I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Lan no:[protected]

So here today from my account to transfer
Sbi charg for failed mandate txnbajaj finance l 295 *2 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*2 times it was dr please refund the amount asap,

2-jun[protected]june-2019) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
2jun[protected]june-2019) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

Please refund the amouth, if needed please call me [protected].

Regards,
Rakesh kumar

Very bad services, waste money 5000/- for elite card charges, after purchase it, i am not getting proper service and unable to contact to customer care. I think they are cheating to customer. 4-5 times mail to customer care about gift vouchers finally got it after 10-15 days, then also i am unable to use it. But no one can helping me. When trying to call customer care it is not connecting

Finally it is very bad company to provide service

I received a call from rahul aggarwal from delhi about 0% loan interest its id no gh689522, i send him all details, for further procedure than he inform to me that your loan agreement is ready, you have to pay advance 3 month installment i paid 21000/ after that he told me to pay gst for that you have to pay 20000/- than from it you get return back 17000/- than after he send me the copy of approved loan copy and told me to pay 2% for account clearance i paid, on 03.06.2019 he told me that i rtgs your ac but up to now now reply .
here i request you please return my amount i am not interested to take loan but he is not pickup phone.
solve my problem.
THANKS

I took a personal loan. 4 years ago i gave my salary account check now i have a new account. Now paying bouncing charges and getting harrasment calls from collective agency. They talk rudely and threten to cancel my emis and to pay full amount in one go. Bajaj has also blacklisted my email address so that i cannot complaint against this. Not taking new details

Bajajfin serve sends me a mail after every 3-4 days stating that your complaint resolution needs 2 more days. After two days i receive the same mail again asking for 2 days time.

How on earth can i produce a statement from bank of baroda, when bob is asking me to take this matter to their home branch, in this case indore. How will i travel to indore when i have done everything right. They have deposited so they must be having the details of payment received/ done.

They want me to go home branch of bob indore to get a bank statement. Can someone explain them that there’s no statement of account for dormant accounts. Local bob brnaced in pune have already said that you will have to go to indore for any kind of activity on that account. Bfl also closes the complaint number once i mail them officially. So cheap! They close the complaint the very next hour staring that your query has been resolved, where as the truth is that, they haven’t even called me regarding that service request number.

It’s bajaj fs who have messed up the whole issue. And i am not alone. Bajaj fs, wake up please and return my money via paytm or by any other means.
I need my money.

Sir i mr abhishek kashid sir yesterday mine sbi savings account number was debited with 295 rupees twice even though their was balance in mine account was their they have charged me 590 rupees for failed mandate txn bajaj finance l. So i need the justification with proper proof why you have deducted the amount from mine account even though the account was having credit. If you cant justify me kindly refund the above amount.

SIR, I have taken insurance for my mobile samsung A6+, through CPP tele binding, they told me that it will cover screen as well as mobile but no documents they have sent to me, they have told me we calling from bajaj finance insurance for mobile, last week my mobile screen stop working, for insurance I have paid 2814 rs in 7 instalment, my policy no is 594CTB85067053......

I am gautam ghatuary bought a phone for rs 12999 using my bajaj finance emi card for monthly emi of rs 2165. After some day i got a call from their agent who was speaking in hindi then i said i could not understand hindi please tell me in odia.
Then after some day my first emi was deducted rs2223. Then i called their customer care why more rupees was deducted than my usual emi of rs 2165. They told insurance has been made on your phone by call. But i don't know the term and condition of insurance as well as amount. Then i got a message your second emi is rs 2397. Then i called their customer experience head to remove my insurance which i don't know. They told now it is too late. Then they bounced my second emi for charge rs 450.
So, i want them to cancel my insurance and allow me to pay my original emi amount without bounced charge because it happened due to their fault. Otherwise, i will knock the door of court.
My phone number - [protected]
Bajaj finance loan account number -423ecfeb708841

Yesterday (31/05/19), i went to a shop in mumbra (Dnx store, mi showroom at millenium area) to purchase a vivo 17 phone and was about to complete my purchase through bajaj finserv emi card. But as they were asking me too many personal details and as i never wanted to provide so many details to them, i thought to cancel my transaction with them. However, they were reluctant to do it and told me that i will be charged my emi, even though when i did not make the down payment for the phone or even purchased the phone from them. So i thought to call customer service today (01/06/19) and inform them of the situation. But an advisor named nikhilesh said that it cannot be done from their end and i need to personally visit the shop to get this done. When i asked him to connect me to his manager, he did not do this and was reluctant enough to do so, mentioning that there is no manager available at the moment. Also, was not providing me his fullname. And later on he told me to be online while he connects me to his manager. And again, it was him who was talking to me. This is pathetic customer service bajaj finserv to ask customers/card holders to visit the shop again to get the transaction cancelled. So what's the use of customer service. And why should we even be your customer in that case. It was my fault to think o[censored]sing my bajaj emi card for this transaction when i could easily get it done with cash. A big sorry to be your customer and this is my first and last horrible experience with you. Will never ever deal with you guys after this. Also, if any amount is deducted from my account and if my complaint isn't sorted asap, i promise you guys to take you'll to consumer court very soon for this. Be assured of that bajaj finserv. Thank you so much for the lovely experience given by you. See you in consumer court soon... Atiya jaffri

Almost 4 years back i had taken tv for which emi has been paid timely and its closure was done almost 2 years back. Yesterday, 30 may 2019, a fee of 117/- has been deducted from my account saying bajaj card fee. However, i don't have any card and not sure why this amount is being deducted. I want my money back as without any consent how can company take the amount from the customers.