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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org
1.3
Updated: Mar 20, 2025
Complaints 763
Resolved
186
Unresolved
577
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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15
Has Taken off the Fuse, without any intimation
5
Frequent Power Cuts in JP Nagar 7th Phase
6
Employees Misbehaving

Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 4

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S
Santosh H Bonageri
Nov 18, 2022
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Street Light facing on wrong direction

Address: No.129, Sanjana, 4th Cross, 2nd Block, Vishwapriya Nagar, Begur road

Hi, the Street Light that is installed in front of my home is facing towards the inner road whereas it should be facing to the main road. Hence, this request is to get the street light face to be shifted to the main road....
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T
tarannum1986@gmail.com
Nov 14, 2022
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Paid online but BESCOM shows transaction failed

I paid the bill of the current month online theough Gpay, amount debited from my account, but on BESCOM, its showing failed.
I have contacted Gpay, transaction is successful and I can see debit entry in my bank statement as well.
Kindly check the attached files and settle this issue asap...
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F
faritabu01
Nov 9, 2022
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Bill Payment issue

Address: Bangalore

I used bescom app to pay power bill of 1344/- on 8 Nov 2022.
The app used billdesk for sending request to google pay.
I paid 1344 on google pay, money got deducted from my BOI account. But, But still bill is not paid . It shows unpaid
Customer ID:
[protected]
Date: 8th Nov 2022...
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C
cheranjeevi
from Penukonda, Andhra Pradesh
Nov 2, 2022
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Fuse taken off without intimation

Address: 172, 9 cross, motappana palya, indiranagar, bangalore, karnataka

My bescom ID is- [protected]
i had unpaid bill of 560 last month. cleared but the technician has taken my fuse while billing for current month
kindly help...
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james83
from Bengaluru, Karnataka
Oct 22, 2022
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Street Light is not working

Address: 2433, 7th B 1st Main Road, Hampinagar, Bengaluru 560104. Landmark:- Opp. Venkateswara Temple, Ward No. 133.

Dear Sir/Madam,
This is to inform you that since two days street light is not working for #2433, 7th B 1st Main Road, Hampinagar, Bengaluru 560104. Landmark:- Opp. Venkateswara Temple, Ward No. 133.
Kindly I request you to lodge a complaint and rectify it as possible from your end.

Regards,

(JAMES AMBROSE WILLIAM)
Mobile No:- [protected] / [protected]
Office Mobile No:-[protected]...
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S
Syed Hashim M
from Bangalore, Karnataka
Oct 21, 2022
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Disconnection without any Update

There is no power in our locality from 3 days now. C5LG sector, on querying with the customer support there is no Update available regarding Power Cut, it's very difficult to manage with this type of behavior....
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S
srutis
Oct 11, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
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Retired superseniors being gouged with fraudulent bills, no response to complaints, arbitrary fake charges continue . . .

Issues of arbitrary/excessive billing, possible meter fault/fraud

Despite complaints filed months ago, not only has there been no response, but the bill is same, with questionable and arbitrary 'Credits & Adjustments' charges that not only *add* to the bill are taxed with SGST/CGST. Further, they keep posting an interest charge, though all amounts were fully paid before the due date..

1. Most important, despite...
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R
Rajee Krishnamoorthy
from Madurai, Tamil Nadu
Oct 6, 2022
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Non credit of dividend warrant amount

Address: krishnalaya malligsi street ganapathi nagar new vilangudi Madurai 625018

Traded dividend amount not credited from inception of account...
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A
Augustine Fernandez
Sep 28, 2022
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Packing Job Asking for money

Name Rakesh Kumar Asking for 620 rs to make I'd card for packing Job of pen or pencil packing... [protected] please catch this fraud person and put in Jail ASAP....
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A
alluarvind
Sep 24, 2022
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Multiple rto are registered for vehicle

My vehicle is registered with multiple rto in Ka 51 and 5. What can be done to resolve it. Please help...
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A
aemld kptcl
Sep 13, 2022
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Pole broken due to natural calamity , in charging line

Address: Aimangala section, Hiriyur division Bescom

In Hiriyur division, aimangala section, village DS Malige, LT 415 V service line pole broken due to natural calamity from last 10 days, and it is required to replace immediately to avoid accidents.
Mob[protected]...
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R
rahulya&1
from Pune, Maharashtra
Sep 12, 2022
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My amount not refunded

Address: Wakad rood, Mangal nager near Pragati plaza venu niwas 1 floor 101

I purchased ola scooter but loan process not complete but my downpayement not refund in my account 1 month complete but not received refund amount...
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N
NP S
Sep 9, 2022
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Power Cut in Cubbonpet 560002 since Morning

Address: # 37, 1st floor, chowla galli, siddana lane, cubbonpet, bangalore - 560002
Website: bescom.co.in

Hi this is to complain that we do not have power supply in area cubbonpet 560002 since morning today and its almost 5:40 now and now one has fixed this issue...
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F
felcita colaco
Sep 8, 2022
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Wrong billing for RR No is 4SEH17208

I am an Ex judges wife. My name is Felcita Colaco and we live in No 425, 1st Main, 7th BLOCK, Koramangala Bangalore 560095. My RR No is 4SEH17208 and A/c ID is [protected] We have been allotted 10 kva and we use a maximum of 4 kva and any given time why do I need to take an additional 5 kva from you Your meter reader has added in the previous months bill Rs 5270 as ASD added it to my bill and made a round figure of Rs 19, 380.20/- for a month...
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C
Chandranag
from Bengaluru, Karnataka
Sep 7, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Misusing the job and completely unprofessional and not responsible and making the consumer suffer

Address: VIDYANAGARA BESCOM OFFICE, 5J4F+4HM, Unnamed Road, Central Telecom Society, Bengaluru, Karnataka 562157

I have complained BESCOM that my building is facing power outage as the wire on the pole is having the loose connection on SEPTEMBER-08-2022, around 8pm, got a docket number stating that issue will be fixed with in 24hrs but when ever I called the customer service no proper answers and saying they will fix but cannot confirm, due to their irresponsible and their laziness my work is effected as I'm currently working from home until further...
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C
chetan suri
from Jalandhar, Punjab
Sep 4, 2022
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Payment Deducted but not added to account and

Payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk UPI option but payment was deducted without reflecting in bill.
Kindly help in resolving this issue.

Bescom Account Id :[protected]
Payment Amount : 2012
Payment Date: 08-MAY-2022 at 11:09
UPI Ref No. :[protected]

Your A/c has been debited...
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A
AvSunil
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Bill Not Received A/C No 2018223529

Hi Bescom,

I have not received bescom Bill for A/C No [protected].

Please look into it asap

Thanks...
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S
SANDHYA M C
from Tādepalle, Andhra Pradesh
Sep 3, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Meter readers billing scam

Address: Sandhya m c , assistant teacher , gummaghatta post , Pavagada taluk, Tumkur dist

Sir/ madam we are from gummaghatta, Pavagada taluk, tumkur dist, today we recieved electricity bill it's showing too high consumption, compare to previous month in previous month they did not gave current bill but we paid that in online, last month they enter only 20 units and they did not came near to house for make bill, for the sake of making target to us they billed one month low and one month so high they didn't work properly but this...
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V
venkatesh19
Aug 19, 2022
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Paid a bill twice

Tried to pay my electricity bill of RS 451 using G pay but the payment got failed, also the money was debited from my bank account and didn't get any notification from the billers side . After 12 hours i tried to pay the same bill using my friends mobile, this time the payment was success . now technically i paid the bill twice, can I get my 451 rs that has been accidentally debited...
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C
CDSkumar
from Bengaluru, Karnataka
Aug 18, 2022
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Street Light Unattended Issue 18Aug22

Address: 1057, 5th A Main, 1st Stage, 4th Block HBR Layout, Bengaluru 43

Hello BESCOM team,

I see the street light in front of house number 1057 on 5th A Main, 1st Stage, 4th Block HBR Layout, Bengaluru 43 is not been attended for almost an year. In absence of street light, we have encountered rogue behaving badly with people and bike thieves trying to snatch the chains, bags, phones and valuables. Hence, please address this issue immediately.

Regards,
Shashi Kumar...
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