Bangalore Metro Rail Corporation — 3 yr kid ticket harassment

Address: 560108

This is for ur kind notice that my son who is 3 yrs old and with my relatives I was travelling by metro from rajajinagar to yelechenahalli on 5 July this month. Lady security was very rude with us that we should take ticket for my 3 yrs child. When then checked at the height rule it was exact to the yellow line. They argued and we have taken ticket. But what we felt was to insert token or to swipe he needs help which the other person should be their with him and he can't do it alone. Pls increase the height for the kids so that the 6 yrs child can enter and he can operate with his own knowledge .what the height u have marked it is for 3 yr child and it's full ticket. It is ridiculous to impose full ticket for 3 yrs kid who is fully dependent on their parents for inserting the coin on the other hand regular train and buses charge half ticket.Take it positively and implement the same for the welfare of the customers and inturn healthy run of namma metro.