Bank Of Baroda — 694.46 has been debited from my account and has not been credited yet

Address: J 12/15 b2a Ramkatora bauliyabagh, Varanasi, Uttar Pradesh, 221001

Amount of 694.46 has been debited from my account on 26th march through freecharge and was immediately refunded by them in my account. After filling a complaint with them i received a mail saying that my amount has been refunded on the same date it was debited and it is 11th april and i have not received any amount in my account. Please refund my money back to my account as soon as possible.
Account number - [protected]
Name - shambhavi rai