Bank Of Baroda — [protected] reference number refund not initiated in my account

Address: Jaipur, Rajasthan

The amazon refund my amount of 13720 for reference number[protected] on 19/07/2019 but the a amount is not credit in my account plz solve it immediately right now the bank said they didn't get any refund status by amazon or etc i wanna my money back do it fast or otherwise i take serious action against on this plaza refund will iniciate do it early