Bank Of Baroda — about fail server and bad behavior of employee

Address: Plot no 77 c block panki, 208020

Sir, it is very sad that your all machine is fail from a week, and your employees right a note a enjoying in bank.
When some one ask about that they behave very unmannered way with them.
So please take some action about your branch because your branch manager is also is absent from his duty.
I send a copy of this complaine to rbi.
So please remind me as soon as possible.
Branch name: sarai maswanpnur
Branch city : kanpur nagar