Bank Of Baroda — about my money automatically deducted from account.

Hey, this is Abhishek Dadheech. I have account in bob and on 4 .12.18 I have 5643.9RS in my account and when i went to atm to get some cash. There were 5500Rs in my account.
I enter the amount i want to withdraw, first i enter 3500 Rs so, 3500Rs was deducted but the cash was not coming so 3500Rs again credited to my account.
and when i saw my mini statement there were only 643.9RS in my account, 5000rs are missing .
but firstly they show me a mini statement where they had mention that 3000Rs and 3500Rs has been withdrawn or deducted but when i saw mini statement on bob app they are showing 3000rs and 2000rs had been deducted but actually 5000rs is missing.
please check my account where my money has gone .
It is very urgent.

thank you.
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My rufund from amazon of rs 479 is proceed from amazon by refrence no[protected] to my bank of baroda a/c no.[protected] but till now i have not recived tha amount in my account and when i call the bank customer care they are saying there is no transaction showing regarding this bob is not proceeding my amount

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