Bank Of Baroda — account not refunded in my account

Address: 16/12 Jawahar Lal Nehru Road Tagore Town Kunal Kunj Appartment Flat No11, Allahabad, Uttar Pradesh, 211002

My account number is A/c [protected]
of Bank of Baroda
Transaction made on 16th of may of ammount 1850 not refunded yet and refund initiated in my account on 27th from the amazon end they have given me the transaction refernce number and said that they had give this number by the bank of baroda service center so i am sharing the refernce number as well as the email send by the amazon