Bank Of Baroda — amazon has initiated the money but I did not receive the money

A refund of amount 11399 has been made by the amazon on 20feb regarding the product which i have ordered. The product was redmi note 8pro phone. But refund has not received yet. Refund transaction provided by amazon is 66t0qccy0000k63wclu6. Bank is saying that no amount has been received by them. I have talked by than again and again but no response is coming from them. So i need a file "charge dispute"on them to get the full details. I need the amount as soon as possible. Please help me.
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Bank of Baroda customer support has been notified about the posted complaint.
Feb 28, 2020
Updated by $@-+
When I will get money.
Feb 28, 2020
Updated by $@-+
Need a time line. It's too late already.
Feb 28, 2020
Updated by $@-+
How much it will take time to get resolved??
Feb 28, 2020
Updated by $@-+
Please tell me, when will I get my money.
 
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Avi tk refund ni hua

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