Bank Of Baroda — amazon.in refund

Address: Sitapur, Uttar Pradesh, 261001
Website: amazon.in

I have ordered a product from amazon.in on 11 march, 2018 and cancelled it later on the same date. Refund for this was initiated by amazon immediately but the corresponding amount was not credited to my account. I tried contacting amazon.in several times and they replied to it that payment was processed by them on same date and is pending from bank's side, i even contacted bank for same but they didn't have proper reply and said to wait for more time.
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I am running bharat gas distributor surya gas agency in vettavalam i have current account in bank of baroda in thiruvannamalai branch i want close the account because present manager say u made payment today we send rtgs tommorow only he ask me what is benefit for bank he told i dont want your account here close the account

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