Bank Of Baroda — Amazon product refund not reflected in my bank account

Address: 492001

Website: www.bankofbaroda.com

It has been 25 days that i have not received my refund money of rs 1500 of product watch goqii. I have contacted amazon care about many times and they have elevated my case and sent me a mail. After that wait is still on but bank of baroda people have kept saying they can't see any money came into account. Even my mother has taken rounds after round to bank and fed up with the bank. How cruel can you be for this little amount of money. Such a non-ethics showed by people of bob. I'm literally having worst experience. I have to pay fees. Please.

Amazon refunded the amount of 1499 rs on 16th of may with authorization code 214956 and reference number for the refund is "4945195966016028403085" but till now i didn't get amount into my account.
The amount is not reflected in my account.
Useless customer care saying it will take 45 days to gets amount in my bank.

Account number: [protected]

Below is the letter that i took to the bank but nothing. Please do something give me my money back.