[Resolved] Bank Of Baroda — amazon refund not credited

Ranjani C

from Vijayawada, Andhra Pradesh

Jul 23, 2018

Address: Bangalore, Karnataka

I haven't received the refund from the bank even though amazon has processed it. I've attached the image of email correspondence from amazon regarding the refund.

Bob a/c no. - 2960*4294
Transaction date - 07/07/18
Amount to be refunded - rs.1197
Authorization code/refund reference number - 092639
Order id[protected]

The refund is not reflecting in my bank account even though amazon has processed it. Please fix this issue.

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Aug 17, 2018

Complaint marked as Resolved

I just checked my balance and the money has been credited after 16 days. I didn't get any email or SMS, I just checked the monthly bank statement and there it was! The transaction date was the 7th of July and Amazon said I'll get the refund in a week's time but the money was credited to my account on the 23rd of July. Just regularly check your monthly statements/balance so you'll know if any action has been taken.

Bank of Baroda customer support has been notified about the posted complaint.