Bank Of Baroda — Amazon refunded my money to my bank of baroda account on 10/04/2017 but not reflected to my account

Address: Coimbatore, Tamil Nadu, 641035

Amazon refunded my money to my bank of baroda account on 10/04/2017 but not reflected to my account

the reference number is[protected],

my name is mohan kumar, having account in ganapathy branch, coimbatore, tamilnadu

so please do the needful ASAP

Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming.