Bank Of Baroda — amount refunded from amazon but not credit to my account

Address: SANTA HIGH TENSION ROAD SUBHANPURA, Vadodara, Gujarat, 390007

Your amazon.in order [#]
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Amazon.in
12:14 pm (25 minutes ago)
To me

Amazon
Your account amazon.in
Message from customer service
Hello,

I'm writing to follow up on our conversation about the refund of your order #[protected].

Our billing team has confirmed that we’ve issued a refund to your [original payment method ] for rs. 249.00 on april 11, 2019. The amount should reflect in your bank account statement or credit card statement after [refund date + 5 business days]. The reference number for the refund is [[protected].].

[for bank account refund
For bank account refund confirmation, you can contact the bank’s customer care with this reference number for more information about your refund.

If your bank doesn't provide the refund confirmation, you can dispute the transaction as "refund never processed". At that time, they'll see a pending refund and will follow the path back to our payment processor to locate the refund.]

If the refund is issued to your credit card account, your card provider may take additional time to update the statement.

Please check your latest bank account statement to confirm the refund, it would be visible in the 'unbilled transactions' section in your credit card statement. If you do not see the 'unbilled transactions' section in your credit card statement please contact your card provider for the refund confirmation.]

Please note that you can also check your refund status on the website by visiting the your orders section:

https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

Thank you for your patience and cooperation.

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Warmest regards,
Seema r.
Amazon.in