Bank Of Baroda — asba unlocking amount

Address: Ahmedabad, Gujarat, 380006

I made an application in dixon ipo through bob asba and the allotment made on 13/09/17 and refund date was 14/09/17 but still my amount is locked even no allotment made to me.. And for that regarding i made a around 50 call in asba dept. But i thing they don't want to work no one receiving the call. I highly unhappy with the 3rd class service of bank of baroda..