Bank Of Baroda — atm cash not dispensed but amount debited from my savings a/c

Address: Kolkata, West Bengal, 700006
Website: BANK OF BARODA

I had used Bank of Baroda M G Road Kolkata, on 23rd Aug, 2017
Went to withdraw 2000/- twice but the amount wasnt dispensed from the machine.An error message came- Transaction Declined. UNABLE TO PROCESS
Amount of 4000/- got debited from my A/c No-[protected]
Raised an online complaint once on 23rd and again on 4th Sep, but the complaint feedback came as resolved showing the Remarks as- DUPLICATE COMPLAINT
After speaking with one of the Team Supervisor over phone i was told that the amount shall be credited in 4 working days.
As expected the complaint still remains unsolved.
kindly do the needful
I AM ATTACHING HEREWITH 1 OF THE SLIP THAT I HAVE SHOWING TRANSACTION DECLINED
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Bank of Baroda customer support has been notified about the posted complaint.
Sep 04, 2017
vkmsmalsisar's response
Bank Transaction ID/ ARN no. 200000000000000000000499683440
I contect Bank Not Confirm Deteill
Please Refund My Balance
Booked On 22 AUG Booking Reference No.[protected]
Registered Mo. No. [protected]
Email Address [protected]@gmail.com
Sep 04, 2017
vkmsmalsisar's response
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3 Comments

Comments

Bank Transaction ID/ ARN no. 200000000000000000000499683440
I contect Bank Not Confirm Deteill
Please Refund My Balance
Booked On 22 AUG Booking Reference No.[protected]
Registered Mo. No. [protected]
Email Address [protected]@gmail.com
Please check ARN; 74332747230722953797181 AND REFUND MY AMT. IN MY ACCOUNT
Bank of Baroda is not refunding my amount of 1946/- which is refunded by paytm as i had returned my order back to paytm, paytm had initiated amount on 5th of August With transaction reference number ARN (74766517217730678521819) i had made a several complaints to bank of Baroda regarding this but non of them were responding .

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