Bank Of Baroda — atm transaction failed, amount not, debited no response

Address: Chennai, Tamil Nadu, 631502

Dear sir,
I having both current and savings account in bank of baroda, kanchipuram branch, on 3rd august tried to with draw 15000 from my current account and 10000/fromy saving account in bank of baroda atm itself, both transaction got failed and amount got debitted, it's been long 25days of time still now no response from the bank side, am all about using this bank for last 5 years, very very poor in responding and worst customer service, even the manage is not having any solution for my query, worst at max