Bank Of Baroda — bank is not initiated my refund amount to my bank account

Address: Medak, Andhra Pradesh, 502103

I ordered an item in www.amazon.com, to that order i placed, i paid with cash for the order i received. With the cash amount of rupees 1059/-. Due to some issues i returned and asked for refund. The return and refund has done by amazon on 28 sep 2019, reference no.:[protected] it almost
20 days still i did not received the amount of 1059/-