Bank Of Baroda — bank is not showing my refund of order on amazon

Address: Ajmer, Rajasthan, 305901

I want to know the status of the refund which Amazon is saying they have already initiated. But the refund is not being reflected in my bank account. I want bank to respond to my complain as soon as possible because it has been so long time that I have been waiting for my refund to be reflected. I have tried contacting to bank also but they are saying no such kind of details has been shown to us. And Amazon is saying they have already initiated my refund. I want my money back as soon as possible.
Order I'd[protected]
Amount - Rs 1649.00