Bank Of Baroda — Bank Of Baroda refund is not received in my bank account

The refund for amazon transaction was offered on 21st September 2020, now it's 10th October 2020, still it is not reflecting in my account, could you please follow up based on the refund reference number and help me get the amount back into my account? Refund Reference number 74163260266027562405316.

Bank Branch

BOB, 11/12 Cambridge Road, Ulsoor, Bangalore KA 560008.
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