Bank Of Baroda — charge dispute online shopping

Address: Jaipur, Rajasthan, 302012

I am online ordered four books from amazon but i cancelled them for some reason. I pay by my bob debit card and i cancelled the order on same day i dont get my refund i call amazon customer service they said they issue refund the same day 27 jan 2019 but i cant get so i go to my bank and call customer care they said any refund is not issued please help me with this so i don't hove to go for legal action.
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Bank of Baroda customer support has been notified about the posted complaint.
 
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10 day ho gay sir Mara account ma rupaye nahi ha 11999 27 /1/19 ko kta tha Mara account number[protected] ya ha mara nam Abhishek kumar ha sir rupaye kb aaya ga sir 74332749028902791305189 ya Mara refund number ha sir plz🙏🙏 plz sir mara rupaya vaga sahu off codBAROSUPULL Mobile number [protected]

Abhishek Raj Raj's reply, Feb 6, 2019
Amazon sa rupaye refund kb 74332749028902791305189

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