Bank Of Baroda — Chargeback and refund of amount 13294

On Sept.5.2020, I booked Goibibo airtickets IXD-BOM, however my account was debited twice of amount 13294 rupees.
While complaint was raised to Bank of Baroda and Goibibo parallel, Bank of Baroda claimed that both the transaction money (amount 13294 each) is with Goibibo.
However Goibibo claims, they have received only one transaction and issued me the tickets for same. Also Goibibo support has given email confirmation that they have received only one transaction and provided service for the same.

But Bank of Baroda is denying the fact, and delaying to refund the money (duplicate transaction money - Rs.13294).
I have raised several complaints, followups with Bank customer care, still they cannot understand the simple transaction process.

Please help to get money from my second transaction - Rs. 13294 back.
Was this information helpful?
No (0)
Yes (0)
Bank of Baroda customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank of Baroda
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4816
    Pending
    0
    Resolved
    583
    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
    View all Bank of Baroda contact information