Bank Of Baroda — complaint about refund credit

Address: Bhopal, Madhya Pradesh, 462030

I did not get my refund in my bank amount having generated the reference number. It has been 10 days since reference number generated. Customer care service did not helped me. I had buy some products i have cancelled them. They processed the request and got the reference number means amount is deducted from their account but not credited to mine. Plz help me urgently need my money otherwise i have filed complaint against your bank.