[Resolved]  Bank Of Baroda — Credit Card Annual Fees

Address: Ernakulam, Kerala

Hi, I am a regular user of credit card given bank of baroda ( commonly known as bobcards) and i using the credit card for last 7-8 years. When i was given with the card the condition for avoiding annual fees was do 10 transactions per year. Each year what they do is they just add this annual fees and when i raise the complaint they just reverse it. But this time when i raised the complaint they are saying it is not possible reverse. According to them "Effective from 1st October 2013, a card holder has to do a minimum total transaction of Rs.50, 000/- on the card every year and regular payment of minimum dues every month to avail lifetime complimentary offer on the card.". But there was no intimation from their side on October 2013, that they have changed the condition. Now my question is how can they charge annual fees without intimating me before in hand so that either i can plan accordingly or cancel their card. I have raised the same question to Card officials also, but no reply. Please help me to close the card service without any financial baggage.