Bank Of Baroda — deliberate delay in disbursing education loan installments

Address: Bangalore, 560076

This is bring to the notice of all the high handed behaviour of Smriti Trivedi, the manager of Bannerghatta Bangalore branch at Hulimavu. The lady asked me to buy some of the bank products such as eGold which I am not in a position to buy. The Manager goes on vegetable shopping spree during office hours. She has not read my daughter's education loan file. Every time she rejects my application for an appropriate installment to be disbursed causing great mental agony to my daughter studying in US. The bank people do not know how to fill forex application form. Last time I took 5 days to figure out what all needed to be filled in the forex application form. The KG road Forex branch puts the blame on Bannerghatta branch and the Bannerghatta branch puts the blame on KG Road bank without realizing that they should project an uniform interface to the customer. My change for telephone number request submitted on 27 Aug is not actioned till date (11 Sep). The bank is not realizing that I have given them an interest earning asset or give them profit when I seek Forex. They are not realizing that they are getting salaries because of customers like us.