Bank Of Baroda — Didn't receive the swap machine for my firm

Address: Cachar, Assam, 788001

I am the owner of Chakraborty Dreamz, my firm is at Shillongpatty, Silchar.
I am having my a.c with your Silchar branch from the past 4yrs, and our another branch namely Chakraborty Enterprise for the past 20yrs, have applied for the swap machine for out firm, on November 2016, till today I didn't received it, when ever I ask them they just say 1 more week, and so on.
We are facing many problems with our transactions and we have to miss many customers in this regard, it's very much hurting our brand name.
So, kindly make it possible as soon as possible.

Yours Faithfully
Prithiraj Chakraborty
C/o Chakraborty Dreamz
A.c no. [protected]
Ifsc code- BARB0SILCHA
M.No. [protected]