Bank Of Baroda — didn't received refunded rs799 by amazon.in in my bank account

A refund of rs799 had been made by amazon on 30/01/2019 with refund reference number#[protected] agains canceling an order which i had ordered through the amazon.in but the refund has not been received yet in my bank of baroda account number [protected]. I used upi's vpa - [protected]@barodampay to make the payment.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
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Bank of Baroda customer support has been notified about the posted complaint.
 
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Sir
My bank of baroda atm card got blocked even though I entered correct pin from looking at the pin provided to me while trying to withdraw some cash. I request you to please unblock my card.
Amount-2500
Date[protected]
Time-9:20:31 pm
reference no[protected]
Imps refund amount deducted from my account and does not recieved to payee account

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