Bank Of Baroda — due to not generate otp

Address: Bharatpur, Rajasthan, 321001

I have open new account in bob. But when i generate pin for atm card. I can't receive otp.
I went to my home branch but are not given me proper solution. And i was call to customer care. They also tell is this is branch problem.
I am suffering very much problem by this issue.
Kindly solve it as soon as possible. Other wise i will go to consume court.