Bank Of Baroda — extra unusual deduction of monkey from saving account

Address: Hazaribagh, Jharkhand, 802301

A hidden extra charge of rs 1575 had deducted on 25/03/2018
I talk to customer care but he did not talk properly, i am student.
Bank of baroda comes under reserve bank of india act and every bank comes under rbi act but, i talked to other banks they told there is no such charges and it's bank responsible. If bank of baroda deducted such charges then it might applicable to other bank also but other private bank will also should deduct.