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Bank Of Baroda — Failed transaction amount not refunded

Address: Mysore, Karnataka

Dear sir/Madam,
I have used my ATM card for Amazon shopping Rs 179, Rs 179 on 09/01/2017 two times it has been deducted from my account. Next day I have complained to customer care, the complaint number is[protected],[protected] but till today I didn't get any refund of 358 Rs.
Please resolve this matter and refund my money as soon as possible.
A screen shot of the failed transaction is attached with this mail.
My account number-4733******3754
ATM card number-4029************7552
Regards
Vedavathi S
+2 photos
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