Bank Of Baroda — For refund of non dispensed cash (debited) from the atm

Brijkishor Sharma

from Jalandhar, Punjab

May 30, 2017

Address: Jaipur, Rajasthan, 302006

Dear sir,

I repeatedly come with my complaint but your staff even not cooperate with us. The date of incident was 2 months ago. But your bank was just passing the time and even told me that i am helpless.
I had complaint on the customer care for the same immediately on 29 march, 2017. Complain no.[protected] dated 29/03/2017.
I want the video footage of cash received by my or not. I want to see the video of cash dispensing at the time of my transaction. The atm has 3 cameras. Please do the needful asap as i am facing problem
I had contact my branch repeatedly at nehru palace, jaipur for the same, it’s about 02 month had gone after this but still my grievance is not solved. I have send an email to the ecm, jaipur as well and several communication was made by madam but no solution was there for the same.
Brijkishor sharma

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Bank of Baroda customer support has been notified about the posted complaint.

May 30, 2017

Updated by Brijkishor Sharma I had withdrawn an amount of Rs. 15, 000/- on 29 March, 2017 from your bank ATM no. 3BMNRJJP19 Mahesh Nagar, 80 Feet Road, Tonk Phatak, Jaipur
But the amount was not dispensed by the machine and no slip was printed for the same. The amount of same was debited (RS. 15, 000/-) from my account at the same time.
I had complaint on the CUSTOMER CARE for the same immediately on 29 March, 2017.
COMPLAIN NO.[protected] Dated 29/03/2017
I was contact again on Customer Care for the same twice in the month of April, 2017 but my money was not refunded. The Customer Care Executive replied me that your complain will be solved in 72 Hours or you may contact to your Branch. That was done twice.
I want the video footage of cash received by my or not. I want to see the video of cash dispensing at the time of my transaction. the atm has 3 cameras. Please do the needful asap as I am facing problem
I had contact my branch repeatedly at Nehru Palace, Jaipur for the same, it’s about 02 Month had gone after this but still my grievance is not solved. I have send an Email to the ECM, Jaipur as well and several communication was made by madam but no solution was there for the same.

Brijkishor Sharma
[protected]

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Comments

rc deshmukh

from Bhopal, Madhya Pradesh

May 31, 2017

Date 25.05.17 ko morning 11:02 am per bank of baroda betul (m.P.) ke atm se rs. 10000/- nikalne ki procedure puri hone per machine se amount counting ke samay light chali jane per amount nahi nikla or a/c se rashi cut gai. Jab bank me bataya gaya to waha se kaha gaya ki 24 hr. Me rashi wapas a/c me aa jaigi per abhi tak rashi a/c me nahi aai.