I have relocated my home loan to bank of baroda from other bank. The home loan has the offer of free credit card lifetime. I also received the credit card from bob as an offer. But they are now charging annually on this free card. It has no pre condition like that i have to pay minimum of some amount then only the annual charges will be waived off but now they add a clause of spending 70k to waive off annual charges. I told them i don't asked and want for any paid credit card. I already have two credit card which are lifetime free.
In this way they added a credit card to the customer by false promise of free lifetime. They are also not responding to my query.
I asked them to close my credit card immediately in this case but they are not responding.
Worst service.
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