Bank Of Baroda — Fund not returnable

Sir I have make a online payment of my college fee of 13691 by using online payment process sir my amount have cut from my account but my college have not recive mony yet. I make many complain but i have not get any type of solution .
Payment Receipt
Paid on :[protected]
Payment Id :[protected]
Merchant Transaction Indentifier : [protected]
Convenience Fee : 0.0
Paid Amount 13691.00
www.upes.ac.in
3rd floor PHD House 4/2 SIRI Institutional area New delhibr /110016 New Delhi ${zipcode}, Delhi
Phone: [protected]
In case of any issue with this payment please feel free to contact or call at [protected]@upes.ac.in [protected]