Bank Of Baroda — I am complaining about charge dispute

Address: Kalahandi, Odisha, 766014

[protected] this is my reference number of bank of baroda. And the bank delay my transaction with thr amaount of 32999. They waiting me for 14 days but the amazone mention me thar i have to wait only for 5-8 business days only. But bank of baroda did not accept my complain. I have allready waiting from last 7 day. 28th of january amazonr inisiate my refund.