Bank Of Baroda — I am not received my 2100 rupees

Address: Lalganj ajhara pratapgarh, 230132, (U.P)

Refund of rs. 2100/- has been made by amazon on 28th of may 2020 regarding a product (Order number is "the reference number of the refund is ref - 30005401520149133061497.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Rajat chandra modanwal