Bank Of Baroda — I didn't get refund

Address: Village -Lilvasa th-aspur, dis - dungarpur, st - rajasthan, 314023

Amazon refunded my amount rupees 1649 on 22, oct 2019 and they proceeded me with this reference number[protected]. But till i didn't get refund yet. Please resolve this issue as soon as possible. It's near one month i didn't get refund and plz help me on this, when i call to amazon customer service center they told me that they returned amount to bank, but bank didn't refund amount to my account, so check it soon and give refund to my account