Bank Of Baroda — I don't get an amount which is already being credited

Address: Jaipur, Rajasthan

My account no is-[protected]
i was supposed to get a refund from amazon but i haven't got even when many days past away and the refund reference no is[protected]
it has been credited on Thursday 30 May 2019 1:33 PM (IST) by the sender and i have checked many times from them and they say that they have already credited it but i haven't got my amount yet.
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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